Brand: Turean
Website: turean-coating.com
Support Email: info@turean-coating.com
WhatsApp: +86 13266312910
Business Location: Foshan, Guangdong, China 528000
Last updated: December 20, 2025
This Privacy Policy explains how Turean (“Turean,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase from turean-coating.com (the “Site”), or when you contact us.
By using the Site, you agree to this Privacy Policy.
We collect information in the following ways:
A. Information you provide
Contact information: name, email address, phone number, WhatsApp number (if you choose to provide it)
Order information: billing and shipping address, items purchased, order notes, invoices, and purchase history
Account information (if applicable): account profile details and login information
Customer support information: messages you send to us via email, WhatsApp, or contact forms, including any attachments you choose to share
B. Information collected automatically
When you browse the Site, we may automatically collect:
Device and usage data: IP address, browser type, device identifiers, operating system, language, pages viewed, clicks, time spent, referring/exit pages
Approximate location: inferred from IP address (city/region level)
Cookie and tracking data: cookies, pixels, tags, SDKs, and similar technologies used to enable Site features and measure performance
C. Information from third parties
Payment processors: payment status and limited transaction details (we generally do not store full payment card numbers)
Shipping and logistics partners: delivery status and tracking updates
Analytics and advertising partners (where enabled): data about Site activity and ad performance, which may be aggregated or pseudonymous depending on settings and law
We use your information to:
Process and fulfill orders (payment processing, shipping, delivery, invoices)
Provide customer support and respond to inquiries
Send transactional communications (order confirmations, shipping updates, important service notices)
Improve the Site and our services (analytics, troubleshooting, performance optimization)
Maintain security and prevent fraud (risk checks, abuse prevention)
Marketing (where permitted): communicate about products, promotions, and updates if you subscribe or otherwise consent; you can opt out anytime
We use cookies and similar technologies (such as pixels, tags, SDKs, and local storage) to operate and improve the Site. These technologies may be placed by us or by trusted service providers that help us run the Site.
These technologies may be used to:
keep the Site functioning properly (e.g., cart and checkout, security)
remember your preferences
understand Site traffic and performance
deliver and measure advertising (where enabled and permitted by law)
Cookie controls: You can manage cookies through your browser settings. Blocking certain cookies may affect Site features such as checkout or account login. Where required by law, we display a cookie banner or consent tool that allows you to manage non-essential cookies.
We use analytics and advertising technologies to understand how the Site is used, improve performance, and measure marketing effectiveness. These tools may collect information such as:
pages viewed, clicks, and other on-site activity
approximate location (derived from IP address)
device and browser information (e.g., identifiers, operating system, language)
event data such as add-to-cart, checkout steps, and purchases
Tools we may use include:
Google Analytics (traffic and usage analytics)
Meta Pixel (Facebook/Instagram advertising measurement and audience building)
TikTok Pixel (TikTok advertising measurement and audience building)
Depending on your location and choices, these technologies may be used to:
create aggregated reports about Site usage and conversions
build audiences (for example, visitors to the Site) for advertising
show you more relevant ads on third-party platforms
measure and improve ad performance, and help prevent fraud
Consent (EEA/UK and similar regions): Where required by applicable law, we will request your consent before using non-essential cookies/pixels. You can withdraw consent at any time through our cookie settings (if available) or your browser controls.
Third-party processing: These providers may process data according to their own privacy policies and, in some cases, may act as independent controllers for certain processing. We encourage you to review their privacy policies for details.
We share personal information only as needed to operate our business and provide services, including with:
Service providers (who process data on our behalf), such as:
payment processors
shipping carriers and logistics providers
website hosting and IT service providers
analytics and advertising partners (where enabled)
customer communication tools (email and messaging)
Legal and compliance disclosures: We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect rights, safety, and security, prevent fraud, or enforce agreements.
Business transfers: If we are involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.
We do not sell your personal information in the ordinary sense of selling customer lists.
We operate from China and may use service providers located in other countries. Your information may be transferred to and processed in countries outside your place of residence.
Where required by law (including for EEA/UK users), we take steps designed to provide an appropriate level of protection for transferred personal information, such as contractual safeguards.
We retain personal information only as long as necessary to:
fulfill orders and provide customer support
meet legal, tax, and accounting obligations
resolve disputes and enforce agreements
maintain security and prevent fraud
Retention periods vary depending on the type of information and legal requirements.
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no online service can be guaranteed 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights regarding your personal information, such as:
request access to your information
request correction of inaccurate information
request deletion (subject to legal exceptions)
object to or restrict certain processing
request data portability (where applicable)
withdraw consent (where processing is based on consent)
To submit a request, contact info@turean-coating.com. We may need to verify your identity before completing your request.
Marketing emails: If you receive marketing emails from us, you can opt out at any time by using the unsubscribe link (if provided) or by contacting us.
You may be able to limit or opt out of certain tracking and advertising features:
Browser controls: You can delete or block cookies via your browser settings.
Google Analytics: You may use the Google Analytics Opt-out Browser Add-on if available for your browser.
Meta & TikTok ads: You can adjust ad preferences within your Meta and TikTok account settings.
If you opt out, you may still see ads, but they may be less relevant.
If you are a California resident, you may have additional rights under applicable privacy laws, such as the right to know, delete, and correct certain personal information, and the right to opt out of certain data sharing.
To submit a request, email info@turean-coating.com with the subject line: “California Privacy Request.”
We may verify your request and respond as required by law.
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing information.
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Your continued use of the Site after changes means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Turean Support
Email: info@turean-coating.com
WhatsApp: +86 13266312910
Business Location: Foshan, Guangdong, China 528000
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